Refund Policy
Refund Policy
At Blushic, we want to ensure that you're fully satisfied with your purchase. If you're not happy with your order, we're here to help. Please review our refund policy below:
Returns
- Eligibility for Return: Returns are accepted within 30 days from the date of delivery. To be eligible for a return, the product must be unused, in the same condition you received it, and in its original packaging.
- Exclusions: Due to hygiene and safety reasons, we do not accept returns or exchanges on intimate apparel (such as bras) or personal care items once opened.
Refunds
- Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.
- Partial Refunds: If the returned item is damaged or used, we may offer a partial refund, depending on the condition of the product.
Exchanges
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will offer an exchange or a full refund for any faulty products at no additional cost.
How to Initiate a Return/Refund
- Contact Us: Please reach out to our customer support team at info@blushic.com with your order number and reason for return.
- Return Instructions: After contacting us, we will provide you with return instructions and the address to send the item back.
If you have any questions, feel free to contact us. We're here to help!